Feature List of Food Delivery Marketplace Solution

Complete Solution to Manage Multi-Vendor Marketplace Business

Highlighted Features of Our Ready Made Marketplace Solution

Our White Label Delivery Marketplace bundle pack has all the necessary features which help you to run a successful marketplace business in this modern era of on-demand contactless services.
Delivery marketplace Platform equipped with all the modern features which are essential to run an optimum marketplace business.

Applications You Will Get In Our Bundle Pack Of Delivery Marketplace Solution

Website Portal

A mobile responsive website where your customer can browse, make orders with different merchants.

Backend for Merchants

Extensive backend for your Merchant to manage their listing, orders, reports, payments, etc.

Super Admin Backend

As an owner of the platform, there is a Master admin panel backend to manage all the features of the website, apps & merchant.

Live Delivery Mgt. Console

Separate delivery management console to track drivers in real-time for more efficient deliveries.

Customer Apps

iPhone & Android apps for your customer to browse nearby merchants & place orders to them.

Merchant Apps

Merchant staff app on iPhone & android for effectively manage orders & their item availabilities.

Driver Apps

iPhone and Android apps for riders for the delivery of orders at the customer door step.

Common Features in Delivery Marketplace Platform

Dine-In / Pickup / Delivery

Configurable services like Dine-in / Table reservation, Pickup & Delivery Orders

Live Tracking Orders

Your customer can see the live delivery of orders on a map interface in app

Location-Based Merchants

Platform automatic detect user location and show nearby merchants

Push Notifications

Ability to send various push notifications to your customers, merchants & drivers

Email Notifications

Ability to send auto email notifications based on triggers on various order events

Text Notifications

The system send auto SMS text notification on various events of the order process

Loyalty Programme

Extensive loyalty programme module with configurable settings

Payment Gateway

Integrated with Paypal, Stripe, Payfast & we can add any local payment gateway

Cash On Delivery

Customer can pay cash on delivery for delivery orders

Address Book

System save address while customer placing the orders

Google Maps

The whole platform works with Google Map for tracking, delivery fee, nearby merchants

Discount & Offers

Configurable settings for discounts, offers & vouchers, etc.

Delivery Tip

Customer can pay a delivery tip to riders at the checkout screen

Commission Model

Platform owner can set different commission on orders for different merchants

Subscription Model

Platform owner can provide services on a monthly subscription model

Featured Merchants

Make merchants featured to appear on home screen or home page of website

Multi Language

One to one language conversion. No automatic google translation.

Sales Report

Sales Summary – Merchant Wise, Customer Data, etc.

Live Orders

Platform owner also see and manage live orders with unattended orders

Order Status

Platform owner staff & merchant manage different stages of order status

Reviews

Review module, customer submit review based on order or merchant food items

Manage Location

Option to Manage manual location entries instead of Google auto addresses (optional)

Permission Access

All backends have permission based access for different staff users

SEO Friendly

Website coded with SEO friendly URL slugs,  dynamic SEO meta tags

Features of Merchant Apps

Live Orders

Incoming Order – In Preparation – Ready Orders Management

Notification Sound on New Orders

Proper loud sound on new orders, delayed orders & unattended orders

Time Management

Set the time between different stages of order preparation

Driver Assignment

Ready delivery orders auto find a nearest available driver or can be assigned manually

Store Availability

Merchant can open & close staus of their availability from the app

Item Availability

Merchant can switch the availability of all the items

Opening Hours

Merchant can manage operating hours from the app

Booking Mgt.

Manage table bookings with in the merchant app

Food Menu Mgt.

Merchant can manage whole food menu catalogue from the merchant app

Voucher Mgt.

Manage offers & vouchers from the merchant app

Bluetooth Printer

Print order receipts automatically or manually or as soon as accept the new orders

Keep the App Awake

Settings to make the app awake mode so that it acts as a live screen on tablets

Live Delivery Mgt. Console (Web based)

Live Tracking of Drivers

Shows live location of online / offline drivers on map interface

Auto Assignment

System automatically assign orders to nearest available driver

Driver Team Mgt.

Manage individual drivers as well as group them under as a team

Manual Task Assignment

Ability to assign a manual task to selected driver for pickup & delivery

Live Delivery Orders

Shows live status of orders – New Orders, Assigned & delivered orders

Online Drivers

Web delivery console shows list of all online and offline drivers

Driver Search on Map

Ability to search driver on map interface with their name

Sound Notification

Feature of sound notification on new order, unattended order & completed order

And, Much more...
Please connect with us to get a demo of the Marketplace System.

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